CINCINNATI -- Delta flights to and from Cincinnati/Northern Kentucky International Airport have resumed after delays and cancelations affected Delta flights worldwide, Delta Air Lines officials said.
At 8:45 a.m. Monday, Delta said the airline's "ground stop has been lifted and limited departures are resuming" but "cancelations and delays continue." At 9:18 a.m., CVG tweeted that Delta flights had resumed normal operation. However, some cancelations still occurred.
As of 10:30 a.m. ET @Delta has canceled approx. 300 flights and operated 800 flights of the nearly 6,000 flights scheduled today.
— Delta News Hub (@DeltaNewsHub) August 8, 2016
The cancelations were due a power outage in Atlanta that caused computer malfunctions for the company across the globe. Delta officials said in a statement that the outage began at around 2:30 a.m.
#DeltaDownAtCVG System outage means no notifications from @Delta on cancelations, causing more frustration. @WCPO pic.twitter.com/VbpNFo8A4k
— Kristen Swilley (@KristenSwilley) August 8, 2016
LINE CHECK: @Delta check in at CVG backed up +100 people. Agents say online flight checks now obsolete. @WCPO pic.twitter.com/oAq0kKAR1r
— Kristen Swilley (@KristenSwilley) August 8, 2016
@WCPO Panoramic view of the Delta check-in line here at CVG. #DeltaDownAtCVG pic.twitter.com/j71ubyifBx
— Kristen Swilley (@KristenSwilley) August 8, 2016
"We are aware that flight status systems, including airport screens, are incorrectly showing flights on time. We apologize to customers who are affected by these issues, and our teams are working to resolve the problem as quickly as possible," Delta officials said in a prepared statement Monday morning.
At 1 p.m. Monday, Delta's CEO Ed Bastian issued a video statement on Twitter.
An update from Delta CEO Ed Bastian: pic.twitter.com/udNN0kzbKs
— Delta (@Delta) August 8, 2016
Delta customers traveling Monday through Friday are eligible for a waiver for rescheduled flights. Read more here.
The company said its IT systems were down "everywhere" when the outage hit. Several applications were affected, including the company's website.
LIVE look at @delta planes parked on tarmac at Hartsfield-Jackson Airport (Atlanta) during outage @WCPO #LiveAlert pic.twitter.com/21XmD8lXdD
— Evan Millward (@EvanMillward) August 8, 2016
More @delta delays and live looks - Miami, Fla. (L) and Washington Reagan (R) @WCPO #LiveAlert pic.twitter.com/lm5boJT1Wp
— Evan Millward (@EvanMillward) August 8, 2016
Computer outages have caused major headaches for airlines and travelers before. Southwest Airlines was forced to cancel more than 2,000 flights across the U.S. last month after technology problems prevented many travelers from checking in or boarding flights.
The Associated Press contributed to this story.
