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Accused moving scam mastermind Serghei Verlan jailed in Butler County, officials say

Victim tells WCPO about her ordeal
Posted at 11:12 PM, Dec 16, 2018
and last updated 2018-12-17 18:00:55-05

WEST CHESTER, Ohio — Federal officials say they have arrested one of the supposed masterminds behind a moving company scam accused of ripping off more than 900 people across the county, including over 100 in the Tri-State.

Now that Serghei Verlan is in the Butler County jail, one of his alleged victims talked to 9 On Your Side Sunday.

“Anytime a mover asks you for money up front, run,” advised Jeanne Porter.

Porter said she and her husband Mike ended paying more than $2,400 after hiring Flagship Van Lines to move them from Ohio to Florida. She said they had to wait and wait and wait for their stuff to arrive.

“It never came … We were sitting here in Florida with no furniture in our house for about three weeks,” Porter told WCPO.

The feds said the movers were holding the Porters’ belongings in a warehouse in West Chester. The Porters said the movers picked up their belongings in July and they didn’t get them back until October.

Officials said Verlan and 11 others would give customers low estimates, then load up the vans and hold the possessions hostage until customers paid a higher price than they had agreed on.

“Sometimes the customers paid those prices, sometimes the goods were delivered, sometimes these companies didn’t deliver the goods at all,” said U.S. Attorney Ben Glassman.

Porter said she got her furniture back but she’s still missing a TV and jewelry.

The scam spanned 10 states and began in 2013, authorities said after announcing indictments last summer.

Conspirators stayed a step ahead by forming new companies and hiding the identities of true owners in order to get new licenses, Glassman said.

Besides Flagship Van Lines, the connected companies included:

• First National Moving and Storage
• JBR Underground
• National Relocation Van Lines
• National Relocation Solutions
• Presidential Moving Services
• Public Moving and Storage
• Public Moving Services
• Smart Relocation Solutions
• Trident Auto Shipping
• Unified Van Lines
• United National Moving and Storage
• US Relocation Systems

The companies operated out of a business address in Hollywood, Florida.

Verlan fled the country after he and the others were indicted last summer, officials said. He's currently behind bars on an Immigration and Customs Enforcement (ICE) retainer.

Porter said the nearly 1,000 victims nationwide have found comfort in each other by creating a Facebook group called Flagship Van Lines Buyer Beware.

They also want to warn others so the same thing doesn't happen to them.

“We just want to make people aware that these individuals are out there," Porter said.

Verlan pleaded not guilty in federal court last Friday. He is being held without bond.