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Fifth Third Bank hiring nearly 1,000 customer service employees amid COVID-19 pandemic

Posted at 7:37 PM, Apr 06, 2020
and last updated 2020-04-06 19:37:48-04

CINCINNATI — Fifth Third Bank seeks to hire nearly 1,000 customer service employees as many people in the Tri-State and across the country face unemployment due to coronavirus, the bank announced Monday.

"Our Fifth Third customers and communities need us more than ever during these uncertain times, and we will continue to be here for them," said Chairman, President and CEO of Fifth Third Bancorp Greg Carmichael in a news release. "I'm proud of the extraordinary service our employees are providing each day. We are looking to grow our team of professionals to serve these needs and to help provide critical employment opportunities so our communities can get back to work again."

Fifth Third seeks to fill positions in its retail banking centers, mortgage and operations, including a significant number in Cincinnati.

Open positions are available in ten states including 500 positions in retail, 350 mortgage sales and support positions and 100 positions in operations.

Fifth Third said it offers a starting wage of $18 an hour and provides "a comprehensive benefits package to attract and retain its workforce."

In addition, "certain on-site employees" hired by May 10 will be eligible for up to $1,000 in "additional special payments, less applicable taxes, deductions and withholdings."

For more information and to apply, click here.

To help slow the spread of coronavirus, Fifth Third said it has moved some employees to working remotely while many of its "customer-facing employees" continue to work on-site using social distancing and protective measures.

To further protect those on-site employees and customers, Fifth Third lobbies are not open for general access. Customers can still use drive-thru services, online or mobile banking or the Bank's network of approximately 53,000 ATMs.

"We continue to take good care of our employees so they can continue to take good care of our customers," Carmichael said. "Now more than ever, our customers are counting on us to provide them with the financial expertise and essential banking services necessary to navigate uncertainty."