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iOS 9 data drain: Here's how to fix it

Posted at 12:35 AM, Sep 29, 2015
and last updated 2015-09-29 00:35:00-04

Have you upgraded to Apple's new iOS 9? iPhone and iPad owners report a number of glitches.

But one new feature is getting the most complaints.

Excessive Data Use

Some iPhone owners claim they're already going over on their data plans as a result of the update.

It concerns a feature called "Wi-Fi Assist" that switches you to your data network if your Wi-Fi signal is weak -- and it could cost you big time at bill time.

"It's kind of irritating because you only get a certain amount of gigs per month for data," iPhone owner Ally Bavaro said when we caught up with her at lunchtime Downtown.

Something similar happened this past summer to Nick Sachs: His teenage son learned that some phones already suffer "phantom data use," flipping over to the cellular network when the Wi-Fi drops out.

"He used 12 gig of data in 15 days," Sachs said.

How To Turn It Off

Now it will happen whenever Wi-Fi gets weak on iOS 9.

Downtown worker Greg Lammeier wants the new feature gone.

"Oh, I don't want that," he said.

But Lammeier was thrilled to learn he can switch it off.

We helped him do it, and you can too, if you:

  1. Go to Settings
  2. Click on Cellular Data.
  3. Scroll down to Wi-Fi Assist (it's all the way down).
  4. Just turn it off.

That way, you'll stay on Wi-Fi even when the signal is weak -- and you won't run up data overages.

Some Android phones do this, but for the most part, it is an opt-in feature on Android, where you have to say that you want assistance.

So turn it off if you don't want it, so you don't waste your money.

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