MoneyConsumerDon't Waste Your Money


Holidays ruined for woman who lost $4,800 in puppy scam

Posted at 6:00 AM, Dec 15, 2021

Kerri McIntosh is a dog person. When she found a Doberman puppy for sale in a Facebook dog lover's group, she fell in love.

She contacted the woman selling the puppy. Things went reasonable at first.

"The woman selling it said, 'This is the price, it includes shipping, and it is $1,300,'" McIntosh said.

That was a reasonable price for a purebred. But as soon as McIntosh sent the money using a digital payment app, the breeder needed more cash.

"She needed $750 for a crate," McIntosh said.

The seller then requested hundreds more for vaccinations, insurance and a permit to ship the dog. McIntosh started to worry. But by that point, she had so much invested in the puppy that she kept spending. In the end, she said she sent the seller $4,800.

And as soon as she sent the last payment, the supposed breeder disappeared.

Scammers work via Facebook, Craigslist, or slick websites

McIntosh had become the latest victim of a scam that took $800 from Denise Alvarez, who was trying to buy a Havanese puppy from a breeder's website. She found the dog through Google.

The breeder had a website filled with photos and descriptions of dogs. After sending $800 through a payment app on her phone, the seller stopped answering her texts and emails.

"My husband and I looked at each other and said, 'Christmas is going to be very slim this year,'" Alvarez said.

The Better Business Bureau (BBB) issued an alertin October about puppy scams, saying it has received several thousand complaints nationwide since the start of the COVID-19 pandemic.

How to avoid a puppy scam

The BBB says people can protect themselves by:

  • Using a local breeder who can arrange an in-person meeting
  • Searching a breeder for reviews and complaints
  • Being suspicious of breeders on Craigslist or Facebook who don't have a street address and phone number
  • Avoiding payment through untraceable means, including Zelle or Venmo

The BBB's Sara Kemerer said people can also ask out-of-town breeders to do a video chat with the puppy.

"Ask the seller to do a video call or a FaceTime, just to make sure that the breeder is real and that the pet is real," she said.

A scammer, typically using stolen photos of puppies they don't own, won't agree to the chat.

Kerri McIntosh and Denise Alvarez want to warn other pet lovers.

"It's hard," McIntosh said. "I saved for almost a year to get that dog."

The worst part, she said, was finding out that she would never meet the puppy she had fallen in love with online.

So be careful, and don't waste your money.


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