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Creepy: Woman receives unordered face mask from China

Worries it is the latest scam
Posted at 10:24 AM, Jul 22, 2020
and last updated 2020-07-22 12:45:41-04

Is it a gift ... or a scam?

That's what a Mason, Ohio, woman is wondering after receiving a face mask that she never ordered.

Angela Osborne opened her mailbox the other day and found something strange inside, with her name and address on the package.

"I noticed this odd package with what appeared to be Chinese writing," she said, "and noticed the sender, and said, 'I didn't order anything from China.'"

But someone had sent her a single pandemic face mask. Not a pack of masks, but just one mask, probably worth 50 cents.

"So I brought it in the house and peeled it back away and realized it was a face mask," she said. "And I said, 'that's a little creepy!'"

Osborne thought of the effort involved in shipping one face mask from China, aboard a ship, to her local post office.

She figured it wasn't just someone being nice.

"There's no note, nothing, and all I got is a faded tracking address and some tracking numbers."

Why unexpected packages arrive

The FTC and Better Business Bureau call thisthe "brushing" scam.

Chinese sellers get your name and address (sometimes from another, legitimate seller you bought from). In some cases, the FTC says, a hacker sells them your Amazon profile.

They then ship you cheap items to boost their ratings on either Amazon or Alibaba, the giant Chinese retailer.

Last year, Michael Gallivan received dozens of unexpected items, from Christmas lights to phone cases. The senders then posted 5-star reviews in his name.

"They were giving themselves 5 star glowing reviews, not just of the product but of the company themselves," he said.

How to protect yourself

The FTC says if this happens to you:

  • Change your password at all e-commerce sites you use, including Amazon, eBay, Best Buy, etc.
  • If it arrived in an Amazon box, contact Amazon customer service and report it.

Angela Osborne says she's not using the free mask, saying a friend told her, "That's super creepy. Throw that out now!"

With this scam, the good news is you are not being scammed out of money, but your good name is being used to boost a business.

So change those passwords, so you don't waste your money.

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