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Kenton County launches 'Road Reporter' for residents to report road-related problems

Posted at 12:36 PM, Aug 12, 2019
and last updated 2019-08-12 12:36:15-04

COVINGTON, Ky. — County agencies launched a new web-based survey to take some of the guesswork out of reporting potholes, erosion, traffic light outages and other problems on the roadways.

Road Reporter is live and allows residents or drivers to report any road maintenance issues. The system will then route the issue to the appropriate agency.

“There are twenty-three different government agencies responsible for maintaining roadways in Kenton County,” said Judge Executive Kris Knochelmann. “This can result in significant frustration for residents simply trying to direct complaints to the appropriate person.”

Road Reporter takes the guesswork out of reporting problems to the appropriate agency.

Click here to report Kenton County road issues on your mobile device or desktop. Residents are asked to describe the issue and give a location. If possible, upload a photo and provide your contact information.

Kenton County Fiscal Court partnered with Planning and Development Services’ LINK-GIS to launch Road Reporter.

“It’s not reasonable to expect residents to know who is responsible for maintaining every road in Kenton County, and it’s inefficient for every city to offer an automated system for citizen reporting,” Knochelmann said. “This is a great example of one way in which county government can make things easier for all involved.”