KANSAS CITY, Mo. - CVS Pharmacy continues to work on a nationwide computer system glitch that some customers said prevented them from getting their medicine this week.
The pharmacy giant said Tuesday customers should be now be able to fill and pick up their prescriptions. But customers took to Twitter to complain that some stores still couldn't dispense prescriptions. Others said CVS could not process insurance claims, forcing customers to pay out of pocket.
The problem centers on interruptions CVS locations have connecting to the nationwide system.
If you're experiencing an issue, call 1-800-SHOP-CVS (746-7287).
CVS did apologize for the inconvenience on Twitter.
Some of our pharmacies are experiencing system connectivity interruptions that we are actively working to resolve. Our pharmacies can continue filling prescriptions during this period. We apologize for the inconvenience.
— CVS Pharmacy (@cvspharmacy) November 15, 2017