City encourages citizens to 'fix it' with app

Posted at 12:26 AM, Sep 16, 2015
and last updated 2015-09-16 00:26:41-04

CINCINNATI -- The City of Cincinnati is putting the power to “Fix It” in the palm of your hand with an upgraded app.

City workers said their mobile app “Fix it Cincy!” has enhanced features to get citizens access to public services.

The app allows users to get access to departments such as Transportation & Engineering, Buildings and Inspections, and Health and also Public Services.

Officials said it features a modern, streamlined interface; improved GPS mapping, the ability to upload photos with service requests and a new survey tool.

fix it cincy app

Courtesy of the City of Cincinnati

Citizens will also be able to schedule bulk trash pickup, report a pothole, get notifications when the request is completed and trash and recycling service dates to their calendar.

City Manager Harry Black said via a release:

“Smartphones have transformed the way we live our lives so it is imperative we adapt the latest technologies to make it easier to engage our citizens and solve problems. This is all part of our plan to make Cincinnati the best managed city in America.”

Workers say they have received more than 9,000 requests via the app since it launched in 2013.

Officials hope the upgraded app will make requests even easier for citizens.

The app is available for free on all Apple and Android devices, via the Apple Store and Google Play.