Questions about MyCare Ohio? Counselors available to take your calls

Phone bank Thursday, Jan. 24
Posted at 1:03 PM, Jan 23, 2019
and last updated 2019-01-23 13:03:15-05

If you receive both Medicaid and Medicare benefits in Ohio, you may now qualify for MyCare Ohio — a managed care program designed for Ohioans receiving both benefits.

About 182,000 Ohioans are covered by both Medicare and Medicaid. The state was third in the nation to receive federal approval for its plan to coordinate benefits for residents. MyCare Ohio is intended to streamline services for residents with a team approach.

On Thursday, counselors from the Ohio Senior Health Insurance Information Program and the Ombudsman Office will be available by phone to take questions about MyCare Ohio, how to sign up and if you’re qualified to enroll.

Call 513-719-4929 between 4 p.m. and 7:30 p.m. Thursday, Jan. 24 to speak to a counselor.

Enrollees have two choices for receiving MyCare Ohio benefits: Duel-benefits and Medicaid-only benefits. MyCare Ohio is only available in 29 Ohio counties including Butler, Clermont, Clinton, Hamilton and Warren counties.

Click here for more information about MyCare Ohio.

If you’re unable to reach a counselor Thursday, but need further assistance, Choice Counselors are available at 800-324-8680 during the following times:

Monday-Friday: 7 a.m. to 8 p.m.
Saturday: 8 a.m. to 5 p.m.