HEBRON, Ky. -- A rash of flight delays and some cancelations Monday morning at Cincinnati/Northern Kentucky International Airport were all weather related, not part of a rumored walk-off, according to a Frontier Airlines spokesman.
"Frontier is focused on getting crews back in place," said Jim Faulkner, Frontier Airlines spokesman. "They're working hard today."
Faulkner said severe winter weather has displaced and delayed crews around the country.
However, Capt. Brian Ketchum, the chairman of the Frontier pilots' union, said the "meltdown by Frontier Airlines is due to the same executive mismanagement and misplaced focus on cost-cutting that has placed Frontier near the very bottom of the industry in operational performance and customer satisfaction."
"Leaving passengers and even their own cockpit and cabin crews stranded for hours without information is outrageous - even more so when this quarter was one of the airline's most profitable ever financially," Ketchum said.
Either way, passengers were stuck with long wait times and, for some, canceled flights.
Frontier flight from Vegas to CVG is cancelled, Fort Meyers flight is delayed. Passengers getting frustrated, worry about walk out. @WCPO pic.twitter.com/6tBItjYPQv
— Ally Kraemer (@AllyKraemer) December 19, 2016
Elizabeth Cowan, of Indianapolis, was flying from Cincinnati to Phoenix over the weekend for a special visit to see her sick aunt.
"This was her wish, for me to come see her ... My family put money together and this was my Christmas present," Cowan said.
She stayed in a hotel, hoping to get on a flight Monday. It was canceled again. How the trip is off.
"I had to tell her the sad news," Cowan.
RELATED: Even Santa couldn't get a flight home
Jeff Stratman was also trying to fly home to Phoenix.
"It's been a tough two days," he said. "I'm really tired."
Stratman has rebooked for Wednesday and will try to fly home then.
The delays and cancelations weren't limited to CVG or Phoenix. Problems were reported around the country. Tweets below are from our sister station in Denver, Denver7 News:
Already long lines at Frontier Airlines ticket counter as they try to recover from a weekend of issues @DenverChannel pic.twitter.com/yhQJKGnhj8
— Jason Gruenauer (@JGonTV) December 19, 2016
Current status: Frontier Airlines ticket counter line. Woman just passed in tears, can't rebook her son's flight home pic.twitter.com/URzXUuRW4w
— Jason Gruenauer (@JGonTV) December 19, 2016
A full list of CVG flight statuses are available online.
