Fake Delta postcard scam offering free tickets returns to Tri-State

CINCINNATI – Tri-State residents beware: An old scam promising free airline tickets has resurfaced in mailboxes.

Hundreds of people in the region received a postcard in the mail last year that claimed the recipient was the winner of two free round-trip tickets on Delta Air Lines.

Delta said those postcards were fraudulent. And this week, the scam has returned.

What To Look For

WCPO obtained a photo of the front and back of a postcard sent to a resident this week. The front of the card has an image of a flight and the Delta logo next to the words: “AIR AND RESORT STAY.”

On the card’s back, below the bold DELTA symbol, it reads:

“Congratulations! You have been selected to receive 2 round trip airfares to most major airports in the continental U.S. Call within 48 hours. You will also receive as a bonus 3 day 2 night hotel stay! We have been trying to contact you (This is not a timeshare or land sale offer). To claim this special offer, simply call 1-888-339-8464. Promo code: PLB 9/19/13. Monday-Friday 9:00am-9:00pm EST Saturday 9:00am-4:00pm EST”

Under the text, there are logos from Marriott and Hilton.

Delta’s Response

Despite using Delta’s font and logo, these postcards are not from the airline company.

WCPO’s John Matarese reported on this scam in the past and noted:

- When asked about the card, no one at Delta knew of its existence.

- The card states "you have been selected to receive" two tickets. It does not say you "won" tickets.  Nor does it say "free tickets."

WCPO called the phone number on Monday. Music played before an answering machine with a non-human voice picked up. The Better Business Bureau told Matarese that no such listing of any company was associated with the phone number.

Delta spokesperson Paul Skrbec said the postcard is not associated with the company and investigators are looking into it.

“Because Delta is not the source of the fraudulent activity, we cannot speculate on how the customers were selected to receive this misinformation,” Skrbec said. “Delta’s information security team is continuing to monitor the situation. More information is available for Delta customers on Delta.com.”

Who Is Sending The Card?

A search online about the postcards returned numerous postings in complaint blogs that people who called were asked to attend a travel presentation, where they were pressured to buy vacation packages. 

The card shares qualities with a postcard mailed two years ago that claimed recipients qualified for a Carnival Cruise. That was from a vacation company called Serenity Travel, which the Better Business Bureau has warned about in this report.

Another postcard like this claimed the recipient won two tickets on US Airlines. Many people thought it meant "US Airways," but it did not. There is no company called US Airlines.

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