SHARONVILLE, Ohio -- The mother of a 7-month-old girl who suffered second-degree burns is demanding answers from a day care center she claims is responsible.
Anyelina Meyer's tiny hands are blistered and raw -- and her family members say they're not buying the explanation given by Kemper Road KinderCare in Sharonville.
The Hamilton County Department of Job and Family Services opened an investigation after the baby turned up at a hospital with serious burns to her palms.
Family members told 9 On Your Side Monday they want to know exactly what happened, and why it took them so long to be notified after the incident happened last Wednesday.
Anyelina’s hands are currently wrapped up and bandaged.
“I'm extremely upset, angry,” said Anyelina’s mom Aris Carden. “I can't even describe the feelings I have.”
Carden said her daughter had only been going to the KinderCare at 459 East Kemper Road for a week when the incident happened.
According to an injury report written by a day care employee, Anyelina was crawling on a hot surface of a rubbery area in the day care's playground at 1 p.m.
The "fall zone" of the play area where Anyelina was hurt was later tested by investigators and was found to be 100 degrees.
“It's absolutely unacceptable,” Cardens attorney Rich Gabelman said. “This was an unmitigated failure on the part of this day care facility. To make matters worse, the explanation from them appears to be absolutely ludicrous. It's absurd to think that playground equipment could cause this. “
Carden said she wasn't notified of her daughter’s burns until 2 p.m. Hamilton County records show the center didn't call 911 until 2:33 p.m.
"Do you want to stay on the line for medical instruction?" a 911 dispatcher said to an employee at KinderCare.
"Uh no, we got her. We've got some cold towels on her. We're just waiting to have her parents look at her, too,” the employee said.
Carden and Gabelman want to know why a baby would be allowed near a hot surface in the first place.
“If this is a surface that retains heat, why would they have it on a playground so kids could get burnt on it,” Carden said. “It just didn't make any sense to me.”
Gabelman said no other child was injured the day Anyelina was burned.
When asked for comment, the day care's director referred 9 On Your Side to their corporate spokesperson in Portland.
They responded with the following:
Last Wednesday, an infant playing outside with her class crawled onto an outdoor play space in the hot sun and burned her hands on the hot surface. As soon as teachers noticed the child’s burns, they immediately placed cool, wet washcloths on the girl’s hands and called her mother and 911. Staff also self-reported the incident to state licensing. It’s our understanding that the little girl continues to receive treatment for her injuries and we wish her a speedy recovery. We view our families as extensions of our own, and it’s important for families to know that their child is in a safe, nurturing environment while in our care. We’re taking precautions to ensure nothing like this happens again, including wetting the play space on hot sunny days before children are on it and investigating how the material became so hot in this instance.