CINCINNATI -- A U.S. Postal Service (USPS) worker who tossed mail into a dumpster in Bond Hill Wednesday was suspended without pay and could face criminal charges, officials said.
The female worker, who has not been identified, was caught on video disposing of several letters, paychecks and notices instead of delivering them.
USPS Office of Inspector General Special Agent Scott Balfour said Friday he believes all the mail has since been recovered and delivered.
Authorities said a property manager and several nearby residents saw the worker toss the tray of mail into a dumpster in the 4800 block of Paddock Road, just off Norwood Lateral Parkway.
Neighbors one street away from the dumpster said they wondered Thursday why their mail never showed up.
Alicia Carr said her stepmother, her sister and her friends complained about missing mail.
"People missing out on bills, missing out on letters, it could be just anything, anything important and necessary you're missing out on because (a postal worker is) doing stuff like that," Carr said. "It's crazy."
Calvin Harper lives nearby, and said his mail was not delivered Wednesday.
"I'm a little saddened by it because you rely on the postal system and they've failed you," Harper said.
Residents on Paddock who caught the woman on camera said the USPS came to the dumpster after hearing the complaint and retrieved the mail from the trash.
The postal worker in the video did not carry mail for her usual route in Bond Hill Thursday, and a male worker said he was filling in.
“This is clearly unacceptable behavior that does not reflect the efforts of the thousands of professional, dedicated carriers in our workforce," USPS spokesman David Van Allen said. "The Postal Service’s (Office of Inspector General) is currently investigating this incident.”
According to the building supervisor, the video brought the act to the attention of residents. Without the video, he said it may have gone unnoticed.
Ohio Postal Workers Union (OPWU) president Terry Grant said the worker's apparent disposal of mail is uncommon, but has happened before.
He said the video, as he saw it, is clear as day.
"It's an extremely rare thing," Grant said. "I can't say it doesn't happen because it does, but when you look at the numbers the billions of pieces of mail delivered and the number of cases, it's really really low."
Later Thursday evening, Carr and Harper finally got their mail, but lacked satisfaction.
"It's just unacceptable," Carr said. "Something needs to be done about that. (There are) people missing out on bills, and all type of stuff."
"When you go a couple days without mail, you think something's definitely wrong so we want to give it a chance to play out and see what happened. You showing up at my door today was a surprise, so hopefully they've done something about it."
The postal worker in this case could be charged with federal misdemeanors for deserting mail and delaying mail delivery, officials said.
WATCH the player above to see raw video of the incident.
WCPO's Maxim Alter contributed to this report