NEW RICHMOND, Ohio -- Cold weather has once again caused major problems for residents in the Tri-State area.
The Village of New Richmond in Clermont County shut down their water system in the core area of the village at 9 a.m. to repair a damaged water main.
The area without water is located between US 52 and the Ohio River. When repairs are completed, a boil advisory will be issued for residents. Anyone with questions is asked to call (513) 553-4146.
According to the Owen County Kentucky Facebook page, residents in town have been without water for more than 24 hours after a major water main break.
"Kentucky American Water crews have been working around the clock to address the water service outages in Owen County due to a water main break complicated by the extreme cold. We are refilling water tanks and lines to restore service as quickly as possible today but this process takes several hours. Customers may experience temporary restoration of water service as the system re-pressurizes and stabilizes. This condition may continue intermittently until water service is fully restored.
Once water service returns to your location, please be advised that the precautionary boil water advisory remains in place. In a boil water advisory, customers should boil for 3 minutes any tap water they will use for consumption, such as for drinking or cooking. You should continue doing so for 24 hours unless notified otherwise by Kentucky American Water.
We appreciate your patience during this emergency situation complicated by the extremely cold temperatures in the region. We will provide another update to this situation at 2:00 pm today."
Owen County Schools are closed again today while crews work to repair the water main.