Health care in a box arrives at Talbert House: Kiosk gives patients access to doctors 24/7

CINCINNATI - The revolution of medical technology has landed at Parkway Center, the hulking former Days Inn that serves as the main refuge run by Talbert House.

A large white box stands in an upstairs room reserved for medical personnel. That box is a portal to 24-hour telemedicine for the residents, with access to a physician who can read symptoms, provide advice and ship a prescription to a local pharmacy.

Provided by Anthem Blue Cross Blue Shield in Mason and manufactured by American Well of Boston, the telemedicine kiosk is the first to be placed in a Ohio facility such as Parkway Center, which provides transitional housing for homeless men and veterans with substance abuse and mental-health issues.

“So far, the response has been just great,” said Teri Nau, Talbert House’s community relations director. “This is a population that has a particularly difficult time obtaining health care, so to have this option available now provides a safety net.”

Become a WCPO Insider to read how the kiosk works and see what happened with reporter Anne Saker tried it out. 

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