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How does a family-owned electrical supply business stay competitive with giants like Home Depot and Lowe's?
Owner Thomas Smith says there's a formula that has very little to do with electricity.
A proud Elder High school graduate, Smith was born and raised on Cincinnati's west side, where he raised his own family and continues to live today.
Q&A with Thomas Smith
1. Who are your customers?
We deal with a lot of contractors and electricians, but we also do a lot of residential work with our lighting showroom. So really we serve anyone who is looking for electrical supplies.
Become a WCPO Insider to read the full Q&A with Smith and learn more about this family business.