Pros & cons of Walmart's $45 a month Straight Talk prepaid wireless plan

Don't Waste Your Money

a a a a
Share this story

Walmart has gotten tons of publicity, and several million new customers, for its Straight Talk prepaid wireless plan.

And why not? It's less than $50 a month.

But a new review finds some downsides you need to know about.

$45 a month, even for iPhone or Galaxy

Tired of paying $100 a month for your smartphone?

Walmart's prepaid Straight Talk -- run by Tracfone-- offers unlimited talk, text and data for just $45 a month.

You can even get an iPhone or Samsung Galaxy.

The website DealNews.com just surveyed hundreds of customers, saying Straight Talk is "ideal for light smartphone users."

But it points out that Straight Talk throttles, or slows down, your data once you hit 2.5 gigs a month.

If you watch a lot of videos, you may get frustrated.

Doesn't That Stink?

But  from the "doesn't that stink" file, what Deal News calls the biggest downside of Straight Talk: Customer service.

It says you'll often wait 30 minutes to reach an agent, leaving you saying "doesn't that stink?"

It says you may get quicker responses from email or social media.

Deal News says Straight Talk is a great deal... as long as you don't expect Verizon or AT&T-style quick customer service.

Bottom line: Straight talk will save you money over a conventional cellphone plan.

Just realize that it comes with a few drawbacks.

You may be able to live with them, so you don't waste your money.

___________________________

Don't Waste Your Money is a registered trademark of the EW Scripps Co.

"Like" John Matarese on Facebook

Follow John on Twitter (@DWYM)

Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Print this article

Comments

Hmm... It looks like you’re not a WCPO Insider. or Subscribe now to contribute!

More DWYM
Consumer investigation: Store scanner errors
Consumer investigation: Store scanner errors

John Matarese goes undercover to find store cash registers with the most errors

Cincinnati gas prices jump to 8-month high
Cincinnati gas prices jump to 8-month high

John Matarese looks into the rising price of gasoline

Need MRI or CT scan? How to save hundreds
Need MRI or CT scan? How to save hundreds

John Matarese shows a great alternative to expensive hospital scans

Free Shred Day this Saturday
Free Shred Day this Saturday

John Matarese has details on a  major free shredding event

Apps that can be dangerous for children
Apps that can be dangerous for children

Is it really a friend or is it a predator? Unless you are actively monitoring your child's smartphone and tablet apps, you are not…

Gasoline, beef prices soaring
Gasoline, beef prices soaring

John Matarese looks into higher prices hitting just as spring arrives

'Heartbleed' flaw exposes millions of passwords
'Heartbleed' flaw exposes millions of passwords

An alarming lapse in Internet security has exposed millions of passwords, credit card numbers and other sensitive bits of information to…

How to save BIG on Reds tickets
How to save BIG on Reds tickets

If you couldn't make it to Opening Day, there’s still plenty of time to see the Cincinnati Reds this season – and for cheap.

"One Ring" phone scam getting worse

John Matarese warns about the "One-Ring" scam

Cobalt, Saturn owners anxious for repair
Cobalt, Saturn owners anxious for repair

John Matarese reports on the wait for ignition switch repairs