Finally, good news for Cincinnati Bell Wireless customers, who have been living the past 4 months in limbo.
August 1, 2014 was "Freedom Day" for everyone who has been locked in to a cellphone contract.
Cincinnati Bell Wireless announced in April that it is exiting the wireless business at the end of 2014, to focus on Fioptics and its other offerings. It was no longer able to compete effectively with Verizon and AT&T.
The problem is that as soon as Bell made the announcement, thousands of customers started looking for other phone plans.
But they soon ran into a headwall: Cincinnati Bell would not waive termination fees, or unlock their phones, leading to hundreds of extra dollars to switch carriers.
Customers Now Free to Leave
But as of August 1, Cincinnati Bell Wireless customers are finally free to leave.
The company is waiving all termination fees, which averaged $150 per phone line.
It is also allowing phones to be "unlocked" so that they can be used on AT&T or T-Mobile's networks.
Do You Have to Change Carriers Now?
Cincinnati Bell points out that there is no need to change carriers at this point, especially if alternative plans are more expensive, as many people are finding out.
You can stay with Cincinnati Bell Wireless until February of next year, which may be a good idea if you have a low priced family plan.
Some customers are complaining that Verizon and other carriers are charging $20 or more per month for a similar plan to the one they currently have with bell.
What You Should Do
While Cincinnati Bell is selling its wireless unit to Verizon, that doesn't mean your account will automatically transfer.
Customers will receive letters in the mail this fall explaining what they will need to do in February 2015. And you may want to wait as long as you can, if you have a very low priced plan or home phone bundle from Cincinnati Bell.
CLICK HERE for the latest information from Cincinnati Bell Wireless.
And as always, don't waste your money.
Follow John on Twitter (@JohnMatarese)
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