Why? At Barnes & Noble's online forums, Stevenson learned generic cables do not work properly with the Nook Color. The special Nook Color cable has an extra-long micro-USB connector, tech blogs say, to make it charge faster. Generics do not have that.
"I'm reading that people are disgusted, that they have this cable, and so many of these cables have gone bad and everyone's wondering where do I go, what do I do."
We contacted Barnes & Noble, which said it is trying to make more replacement cables available soon, and said the cables have not been discontinued.
Barnes and Noble told us it will reach out to help Stevenson with her problem.
But Stevenson said she is still not satisfied. "If I go buy a car, in two years parts are still available for my car," she said. "You're telling me in two years, I cant buy a part for what I purchased from you."
Barnes & Noble has since replaced the Nook Color with the Nook HD.
The Nook HD has a different connector, that appears less prone to breaking, according to online reviews, but which is no help thousands of Nook Color owners.
Other owners say the Nook Color will still work with a generic cable, but it charges very slowly, and it may not be able to synch with your computer, which means you may not be able to download library books or other documents on your PC.
It's something to keep in mind if you are considering buying the older Nook Color. You may want to buy an extra cord for it, if you can find one, so you don't waste your money.
Don't Waste Your Money is a registered trademark of the EW Scripps Co.