Angie's List: Fix or replace broken cell phone?

Angie's List

If you're like most people, your cell phone is within reach at all times.

But with all that usage, your phone could get damaged if you drop it or it gets wet

When should you repair or replace your cell phone?

Happens to many people

Elias Quintana relies on his cell phone to help with his day-to-day activities. But it's a little tricky with a broken screen. He had the same mishap thousands of people do every month.

Quintana says, "Within the same week it happened. One day I dropped it getting out of the car and the next day I dropped it in my apartment and then the day after that I dropped it outside somewhere."

Repair can cost much less

Repair typically costs a fraction of what you would pay to replace your smartphone. A new one can run about $500 when not subsidized by a phone carrier.

A common repair like a cracked screen can often be fixed for less than $100. More than a dozen stores have popped up in the Cincinnati area to fix damaged phones, and that's not including the Apple Store, which repairs iPhones.

But sometimes, fixing isn't cost effective. 

Our partners at the consumer guide Angie's List say:

       -Repair your phone if it's just a cracked glass screen, or other minor damage that won't cost more than $125 to fix.

       -Replace your phone with a new one if it has a serious internal issue, like a cracked motherboard, or other electronic failure that could be more expensive to repair.

Caution: Check out repair shop

Angie Hicks from Angie's List says, "We're seeing more and more companies that will do cell phone repair, but the key here is finding someone who specializes in the make and model of your type of phone so that they have the right expertise."

Hicks says make sure they have repaired several phones like yours before they open yours up.

Of course, the best thing you can do to avoid repair or replacement costs is to take care of your phone, which starts by investing in a good phone case.

As always, don't waste your money.


Don't Waste Your Money is a registered trademark of the EW Scripps Co.

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