LAS VEGAS, NV - JANUARY 10: The Colby MID-9742-8 tablet is on display at the 2012 International Consumer Electronics Show at the Las Vegas Convention Center January 10, 2012 in Las Vegas, Nevada. CES, the world's largest annual consumer technology trade show, runs through January 13 and is expected to feature 2,700 exhibitors showing off their latest products and services to about 140,000 attendees. (Photo by David Becker/Getty Images)
Hide Caption

$75 tablets: Too good to be true?

Don't Waste Your Money

a a a a
Share this story

This past Christmas season was the year of the tablet. Everyone wanted one and millions of people, including many children, found one in their stocking.

But now some of their parents are having buyers remorse after trying to save money and make their kids happy.

Searched Online for Discount Tablets

Stephanie Pence's young daughters love playing with tablets. But a $500 iPad was out of the question given their finances.

So this budget-watching mom did what many of us do: she searched online.

"I Googled 'cheap tablets' and came up with a website called Everbuying.Com," she said.

So Pence ordered two Android tablets from the website for $75 each so that each of her girls would have one.

The tablets arrived in time for the holidays, so It seemed like a great deal. That is, until Spence's daughters started using them.

Problems From Day One

"We noticed the speaker was busted on one of them," she said. "It made a crackling noise."

While the first one had a bad speaker, the second a bad charging jack.

"The port on this second one, it doesn't want to charge," she said.

Pence decided to contact Everbuying.com for an exchange, but then learned the company is in China.

She says she got little help from its web chat line.

"I was hoping to find someplace else I could go to exchange it, or even a refund," she said.

Pence says the company told her it would not issue a refund, but that she could mail them back to China, at her expense for an exchange or store credit.

We tried to help, but received no response to two emails to the company.

Everbuying.com has an "F" rating from the Better Business Bureau for numerous unanswered complaints. The BBB has an alert on the business, saying mail to its US address (in California) comes back as Returned to Sender.

In addition, if you Google "Everbuying.com complaint," you will find page after page of similar stories.

The Bottom Line

Pence has a message for anyone trying to save on a tablet for their kids: Beware cheap ones from retailers you have never heard of.

"I guess its kind of a you get what you pay for," she said.   

If you are looking at low-priced tablets, your best bet is to buy from a local or reputable online retailer -- such as Best Buy, Target, or Amazon -- that has a clear return policy if you have any problems.

And remember, the cheaper, the more potential for trouble.

That way you don't waste your money.

_______________________

Don't Waste Your Money is a registered trademark of the EW Scripps Co.

"Like" John Matarese on Facebook

Follow John on Twitter (@DWYM)
 

Copyright 2013 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Print this article

Comments

Hmm... It looks like you’re not a WCPO Insider. or Subscribe now to contribute!

More DWYM
Popular app turned out to be a fake
Popular app turned out to be a fake

John Matarese warns why trusting apps just because they are popular is not a great idea

When it's safe to shred old documents
When it's safe to shred old documents

John Matarese shows what's safe to shred, and which papers you should save forever.

Cobalt, Saturn owners anxious for repair
Cobalt, Saturn owners anxious for repair

John Matarese reports on the wait for ignition switch repairs

Could thieves have stolen your tax refund?
Could thieves have stolen your tax refund?

If you're working on your income taxes, we've got a warning for you.

Check your Amazon account for e-book refunds
Check your Amazon account for e-book refunds

John Matarese shows why you may find a small refund in your Amazon account

Angie's List: Doing your home warranty homework
Angie's List: Doing your home warranty homework

Don't sign up for a home warranty until you do your homework.

Secrets to avoid the soaring price of beef
Secrets to avoid the soaring price of beef

John Matarese has ways of avoiding soaring steak prices

Amazon hikes Prime membership to $99 per year
Amazon hikes Prime membership to $99 per year

Amazon is betting that shoppers will pay $20 more for its popular Prime two-day free shipping and video streaming service of movies and TV shows.

New app stirs up trouble in U.S. high schools
New app stirs up trouble in U.S. high schools

Just when parents think they have the online activities of their children figured out, a new app is released that changes the game.

Cars that can last 200,000 miles
Cars that can last 200,000 miles

John Matarese reports on cars that run for years and years.